Prime Fire and Security Systems for total peace of mind!
We provide a comprehensive range of services in Intruder Alarms, Fire Alarms, CCTV, Access Control and much more! We work with the industries leading Suppliers and manufactures, providing the latest technology to ensure our Customers safety,security and satisfaction. Our team are highly skilled and motivated and we provide on-going training to keep on top of industry legislation and the ever evolving world of technology. We serve London and it’s surrounding areas, offering a FREE no-obligation quotation for all of our services.
Policy key definitions:
"I", "our", "us", or "we" refer to the business, Prime Fire & Security Systems Ltd.
"you", "the user" refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner's Office.
Cookies mean small files stored on a users computer or device.
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.
We are exempt from registration in the ICO Data Protection Register because – Prime Fire &Securiry Systems only processing personal data for the core business purposes.
Lawful basis: Consent
The reason we use this basis:
process and respond to any enquiries you make
provide you with the information, products and services that you request from us
manage and administer our business
review and improve our goods and service
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Under the GDPR your rights are as follows. You can read more about your rights in details here;
the right to be informed
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR..
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal date" above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from all MailChimp lists, by following this link, otherwise contact the EMS provider.
Overview of the GDPR - General Data Protection Regulation
Privacy and Electronic Communications Regulations 2003
The Guide to the PECR 2003
Small business GDPR policy template
We only keep your personal data for as long as we actually need it. In practice this means that we will keep:
your name and contact details for 7 years
a record of the goods and services (including a copy of your full customer file) we provide to you for 7 years
complaint records for 1 year
a record of your job application or enquiry for 1 year
CCTV recordings are kept for 14 days, unless they are required to investigate an incident, in which case they will be kept until the investigation and any court proceedings are resolved. Please note that we may anonymise your personal data or use it for statistical purposes. We keep anonymised and statistical data indefinitely but, we take care to ensure that such data can no longer identify or be connected to any individual.